Contact US



Your Feedback

We Welcome All Feedback

At Humipedia, your feedback matters.
Whether it’s a suggestion, a question, or a concern about our AI-driven healthcare guidance, we want to hear from you.

Our mission is to make medical knowledge more accessible, transparent, and safe — and your input helps us improve every day.

If you believe there are shortcomings in our services, or if an AI response did not meet your expectations, please reach out.
We will review your message carefully and address it as quickly as possible.


How to Share Your Thoughts

You may contact us directly with:

  • Feedback on your experience using our AI tools

  • Suggestions for improving accuracy or usability

  • Reports of any content that may be unclear, outdated, or incorrect

We value every perspective — from healthcare professionals to everyday users exploring their health.


Want to Stay Anonymous?

You are welcome to share your feedback anonymously.
However, please note that without contact information, it may be more difficult for us to investigate and resolve the issue.

We treat all submissions confidentially and handle personal data according to our
Privacy Policy


International Users

If you are based outside Sweden and have concerns that cannot be resolved directly with us,
you may also contact your local healthcare authority or consumer protection agency for guidance.
We aim to cooperate openly with all relevant authorities worldwide.

How and when to reach us

Phone: +46 10 555 87 34

Address: Humipedia, Kaserngatan 1, 761 46 Norrtälje, Sweden

Opening time of clinical partner

Monday–Friday 08.00–17.00 working days

Digital Care

Digital health support is available every day, around the clock.
Administrative inquiries are reviewed Monday–Friday, 08:00–17:00 (CET).

mobile

Hur kan vi hjälpa dig?

Receptionen hjälper dig att boka tid till läkare, frågor om recept m.m

De hjälper dig gärna också med diverse frågor som rör din vård eller synpunkter och klagomål.

Tidsbokning

Tidsbokning går bra att göra i receptionen. Gå gärna in under övriga flikar under menyn  Boka Tid för att se öppettider eller annan relevant information.

Telefonnummer

Ring oss på 020-118 118

Maila oss

Det går även att maila oss om allmänna frågor. Försök att undvika privata frågor eller vårdfrågor som är kopplade till dina persondata. Via mail kan vi inte vara säkra på att det är du som mailar även om det ser ut som din mail-address eller om den är kapad. Mail är heller inte en säker kanal. Istället bör du använda telefon.

kontakta@medicindirekt.se